Returns

Should you wish to return purchased goods back to us, we will be happy to refund or exchange them provided they are totally unused and in a fully resalable condition within 28 days of purchase.

However if the product returned is not in a fully resalable condition or if the packaging is damaged, we reserve the right to refuse the refund on the item, or deduct up to 20% of the original selling price from the refund amount. This does not affect your statutory rights.

• Any costs to for re-delivery of the goods will be payable in advance by the customer.
• If the goods have been removed from their original packaging and/or assembled, your right to cancel may be forfeited.
• Any free gifts received with your order must be returned, if an order is cancelled.
• Please check the dimensions and the suitability of the requested delivery location for access (including doors, corridors, stairs and corners) before ordering large pieces of equipment to ensure the successful delivery, and to confirm that the product is the right size for your needs.